What is "Good"?: Exploring Design, Impact and Quality

Modern product wisdom say "learn fast with scrappy MVPs", so how can product teams make the case for investing in beautifully crafted customer experiences? Can we measure the fuzzy stuff like quality, trust, and joy? And can we ever truly know when something is 'good enough'?
Length: 36:15
Views 329 Likes: 8
Recorded on 2016-09-09 at Refresh
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